Terms of Service

The sirrushwatches.com is operated by Sirrush Watches AB. Registered in Sweden No. 559265-8545. Sirrush Watches has made every effort to ensure the accuracy of the information contained in this site. Throughout the site, the terms “we”, “us” and “our” refer to Sirrush Watches.

These terms and conditions apply to this website, and all associated websites and its subsidiaries and affiliates. Please read these terms and conditions carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. These Terms and Conditions govern your use of, and any purchase from this website, and constitute an agreement between you and us. We reserve the right to change or modify any of these Terms and Conditions or any policy or guideline of the site at any time, and at our sole discretion. Any change or modification will be effective immediately upon posting the revisions on the website. Your continued use of the website following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time to time to understand the terms and conditions that apply to your use of the website. If you do not agree to the amended terms, you must stop using the website

PRODUCT INFORMATION, PRICING AND IMAGES

Data, including prices, may be inaccurately displayed on our website due to a system or typographical errors. While we make every attempt to avoid such errors, they may occur. We reserve the right to correct any and all errors at any time, and we do not honor inaccurate or erroneous prices. If you purchase a product which has been inaccurately or erroneously priced, and we have already shipped the product to you, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact us.

INTERNATIONAL ORDERS

We do not assess nor are we responsible for taxes/duties imposed by other countries. International orders are subject to applicable government import fees, duties and taxes, which are the sole responsibility of the customer. The final charge from sirrushwatches.com includes ONLY the price of the items ordered and shipping fees. To determine whether your order may require additional tax and/or duty charges for importation, please contact your local customs office.  There are online duty calculators available that will give an approximate amount you will have to pay, but none will provide guarantees.

In all international shipments, the customer is responsible for paying for all duties and applicable taxes. If the customer refuses to pay customs and duties and/or rejects the package for whatever reason, the product is still considered to have been delivered by sirrushwatches.com and the transaction is deemed complete.  In this case, the customer will not have received the product, and therefore will not be eligible for any refunds or exchanges.

If you request shipping to an international address, you agree to the following:

“Hereby I authorize the SIRRUSH WATCHES to import the goods on my behalf. Further, I agree that SIRRUSH Watches may delegate the obligation to import the goods on my behalf to a subcontractor. I will pay the taxes and duties in addition to the purchase price of the goods.”

If you request shipping to an EU-member state address:

There are no additional customs taxes/duties to be paid. The price you see is the total amount you will pay.

RETURN POLICY & POLICIES ON SENDING YOUR WATCH BACK FOR A REFUND/EXCHANGE/SERVICE/REPAIR

 

All timepieces purchased from our website may be returned with the following conditions:

 

  • Merchandise may be returned within 30 days of receipt.
  • Merchandise must be returned in original, unused condition with all original tape, plastic protectors, and stickers intact and having never been removed. Watches must be unworn with no sizing changes.
  • All returned items, whether for refund, repair or exchange, must be clearly labelled with a return authorization number obtained by emailing support@SIRRUSHwatches.com. Parcels without a clearly visible valid return authorization number may be refused. International customers must clearly label the exterior of their box as a return/repair. DO NOT INCLUDE THE ORIGINAL RECEIPT IN THE BOX.
  • Goods must be returned via DHL/UPS/FedEx ONLY with insurance and delivery to SIRRUSH watches prepaid by the purchaser. Parcels shipped collect will be refused. The customer is liable for loss or damage in transit.
  • Any shipping fees paid will not be eligible for a refund once the watch has been delivered.
  • International Customers: Please note that we are not responsible for any fluctuations in the international currency exchange rate. International customers will receive refunds equivalent to euro price at the time of purchase. International customers will not be refunded international shipping costs and are responsible for any costs related to returning the item (i.e. shipping and import duties where applicable).
  • Refund of the purchase price, less any shipping fees mentioned above will be issued in the same form as payment received.

 ORDER CANCELLATION

Cancellation is not possible after the order has been dispatched. Once the order has been dispatched, the customer is required to receive the order. Once we begin the process of producing your made-to-order items, we are no longer able to cancel it, as the order is being pushed directly to our manufacturers.  Cancellation is not valid until the customer has confirmed their cancellation with us by email at (support@SIRRUSHwatches.com) and their email has been acknowledged by us. When the stock is unavailable, SIRRUSH WATCHES reserves the right to cancel any order. We will notify the customer of a replacement or any equivalent products when possible. If SIRRUSH WATCHES receives a package that has not been collected from the post office (or equivalent shipping office) and the customer requests to have the package sent again, the customer will be responsible for paying the re-shipment costs. An invoice will be sent to the customer and settlement of the invoice must be completed within 10 days.

 

SHIPPING POLICY

Packages that are delivered to hotels, apartment buildings, office buildings or any other types of buildings that are signed for upon delivery are considered delivered, regardless of whether the buyer signed for it or not.

PRIVACY POLICY

Please refer to our Privacy Policy here for information on how we collect, use, and disclose personally identifiable information from customers.

Age Restriction

You may not use of engage with the Platform if you are under thirteen (13) years of age.  If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so.  By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction.  By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

PROHIBITED USES

You acknowledge and agree to that you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

THIRD PARTY CONTENT

We may provide links to web pages and content of third parties (‘Third Party Content’) as a service to those interested in this
information. We do not monitor or have any control over any Third Party Content or third party Sites. We do not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. We do not represent or warrant the accuracy of any information contained therein and undertake no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

ADVERTISEMENTS AND PROMOTIONS

We may run advertisements and promotions from third parties on our Site. Your business dealings or correspondence with, or 
participation in promotions of, advertisers other than us, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party. We are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on our Site. 

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these
Terms of Service. 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in
accordance with the laws of Sweden.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to
us at support@sirrushwatches.com.